We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone. We do not send out email sales/spam.
If you are not 100% satisfied with your purchase, you can either return your order for a refund or exchange it for something else. You can return or exchange your purchase for up to 7 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. Refund will be for the purchase price minus a 20% restocking fee. Shipping charges are not refunded.
There are no refunds on custom manufactured or aged products. Anything that is made or altered to your tastes (regardless of who altered them) is final sale. Refund will be made to the original payment method only.
Quite often we are asked to hold items for layaway or installments. For large Items will will hold up to 30 days with a minimum 10% NON REFUNDABLE deposit. NosGuitar does not offer installment plans or financing.